Data protection

In this privacy policy, we inform you about how, to what extent and for what purpose we process your data when you visit our website and what rights you have in connection with data processing. The processing of data by us is carried out in compliance with the statutory provisions, in particular the GDPR.

We are responsible for data protection. Our contact details are

Konzertdirektion Dr Rudolf Goette GmbH

Alsterterrasse 10

D-20354 Hamburg

Service hotline: +49 40 35 35 55

Contact details of the company data protection officer:

Dr Uwe Nolte

E-mail: [email protected]

Contact details of the supervisory authority:

The Hamburg Commissioner for Data Protection and Freedom of Information

Address: Ludwig-Erhard-Straße 22, 20459 Hamburg

Telephone: +49 40 42 85 44 040

E-mail: [email protected]

The operators of these pages take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. Definitions of the terms used (e.g. ‘personal data’ or ‘processing’) can be found in Art. 4 GDPR.

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Your personal data will generally be processed for as long as this is necessary for the purpose of processing or if there is no longer a legal basis for processing the personal data. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply.

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter when registering or in a contact form.

Other data is automatically collected by our IT systems when you visit the website on the basis of our legitimate interest (Art. 6 (1) f GDPR). The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

• Name and URL of the retrieved file
• Date and time of the retrieval
• Amount of data transferred
• Notification of successful retrieval (HTTP response code)
• Browser type and browser version
• operating system
• Referrer URL (i.e. the previously visited page)
• Websites that are accessed by the user's system via our website
• Internet service provider of the user
• IP address and the requesting provider

As a rule, this data is not merged with other data sources. This data is collected on the basis of Art. 6 (1) f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - the server log files must be recorded for this purpose. 

The server log files are stored for a maximum of 30 days and then deleted. The data is stored for security reasons, e.g. to be able to clarify cases of misuse. If data has to be cancelled for reasons of proof, it is excluded from deletion until the incident has been finally clarified.

You have the option of contacting us by e-mail. The information you provide, the time of contact and your e-mail address will be stored. We collect and use the data for the purpose of processing or responding to your message. 

We will not pass on this data without your consent. The processing of the above personal data is based on your consent (Art. 6 (1) a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

We will retain the data you provide when you contact us until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

You can register on our website to purchase tickets or subscriptions. To register, you will be redirected to our online shop. When registering, you must provide your name, address, e-mail address and other data shown on the registration form. We also store your IP address and the date and time of your registration in order to be able to check whether you are actually the person who registered by providing your data in the event of suspected misuse of your data. The mandatory information requested during registration must be provided in full. Otherwise we will refuse your registration. Data is collected and processed for the purpose of providing you with offers and functions on our website that require registration, for example to enable you to view your order data.

The data entered during registration is processed on the basis of your consent (Art. 6 (1) a GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing that has already taken place remains unaffected by the cancellation. The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

You have the option of ordering in our online shop. We have commissioned the external service providers CTS Eventim AG & Co. KGaA and CTS Eventim Solutions GmbH, both located at Contrescarpe 75 A, D-28195 Bremen. When ordering in the online shop, you must provide your name, address, e-mail address and other data shown on the form. Your IP address and the date and time of your order are also stored so that we can check whether you are actually the person who placed the order using your data in the event of suspected misuse of your data. This data is stored by CTS Eventim AG & Co. KGaA or CTS Eventim Solutions GmbH in order to process the order. As the data controller under data protection law, we also have access to the data.

Data is collected and processed for the purpose of processing your order and fulfilling the contract concluded with you. The legal basis for data processing is Art. 6 (1) b GDPR.

When you take part in the competition, we process the following data from you: First name, surname, address, postcode, place of residence, date of birth, e-mail address. We process the personal data of participants for the purposes of organising the competition, including to determine whether you are eligible to participate and to determine and notify the winners by email. If you do not provide us with the aforementioned data, it will not be possible to participate in the competition or to contact you to determine the winner. We also inform participants about suitable offers from Konzertdirektion Goette (newsletters, events). You can also cancel the receipt of these e-mails at any time. There is a corresponding link in every newsletter for this purpose.

A full postal address is required for participation and cannot be provided without it. The data is processed for the purpose of organising the competition. The legal basis for the processing of personal data for the fulfilment of this contractual obligation is Art. 6 (1) b GDPR. 

The provision of an e-mail address is voluntary and is based on your consent in accordance with Art. 6 (1) a GDPR. Any consent given can be revoked at any time with effect for the future. Please send your cancellation to [email protected]. Please note that a revocation is only effective for the future. Processing that took place before the revocation is not affected.

Your data will not be passed on to third parties unless this is necessary for the realisation of the competition or the sending of the prize. The data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website. The hoster is used for the purpose of secure, fast and efficient provision of our online services by a professional provider (Art. 6 (1) f GDPR). Our hoster will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data. In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

Content Delivery Networks (CDN) or Content Distribution Networks are a network of regionally distributed servers connected via the Internet, which are used to deliver content - especially large media files. CDNs work together to serve requests from end users for content as economically as possible. In the background, the data is stored in the network in such a way that the respective delivery is either as fast as possible (performance optimisation) or uses as little bandwidth as possible (cost optimisation), or both at the same time.

Cloudflare is a US company that provides a content delivery network, internet security services and distributed DNS (Domain Name Server) services that sit between the visitor and the Cloudflare user's hosting provider and act as a reverse proxy for websites. This site uses Cloudflare as a global Content Delivery Network (CDN) which speeds up the delivery of the website for visitors. Cloudflare operates 43 data centres in 32 countries and can therefore shorten the data transmission route to the website visitor. The use of Cloudflare is in the interest of a technically error-free and optimised provision of our online services. This constitutes a legitimate interest within the meaning of Art. 6 (1) f GDPR. Further information can be found in Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/

This site uses SSL or TLS encryption for security reasons, in particular to protect the transmission of confidential content, such as your personal data. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Cookies are used on our website. Cookies are text files that the provider of a website stores on the user's computer and can retrieve when the user visits the website again in order to facilitate navigation on the Internet or transactions or to obtain information about user behaviour. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Most of the cookies we use are so-called ‘session cookies’. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit. 

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 (1) f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. The legal basis for this is your consent in accordance with Art. 6 (1) a GDPR. If cookies are deactivated, the functionality of this website may be restricted.

A consent tool from MIR MEDIA, Händelstraße 41, 50674 Cologne, Germany is used on our website. The consent tool is a plugin that allows visitors to choose which cookies they wish to allow. When they visit the website, they are notified and given the opportunity to save their preference by making a simple selection. Es werden die folgenden Daten auf den Servern des Diensteanbieters in der EU gespeichert: Identifizierungsnummer, (Browser, Betriebssystem und das verwendete Endgerät), IP-Adresse, Datum und Zeit, Land, Sprache, Art, Umfang sowie Zweck der Einwilligung, Cookie-Einstellungen des Browsers, Webseite auf der die Einwilligung abgegeben wurde, technische Informationen zum Browser und Betriebssystem.

The use of MIR MEDIA's cookie consent technology is in the legitimate interest on the basis of Art. 6 (1) f GDPR. The legitimate interest of the provider is the user-friendliness of the website and the fulfilment of the legal requirements of the GDPR. You can change the settings of your cookie selection via the link ‘Cookie settings’ (at the bottom of this website).

Information on data protection at MIR MEDIA can be found here: https://www.mir.de/de/datenschutzerklaerung. 

We maintain publicly accessible profiles on social networks. The individual social networks we use are listed below. You will therefore find links to our social media presences on our website. You can recognise the links by the typical buttons. These buttons do not have a ‘share’ or ‘like’ function, but are simply graphics that link to our corresponding social media channel. When you click on one of these buttons, the respective social media is called up. The respective social network is informed that you have visited our website with your IP address. 

If you are logged into your account with this social medium, it is possible for it to assign your visit to our website to you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by the social media. If you do not want the respective network to make an assignment to you, you must log out of your social media account.

Social networks such as Facebook, Instagram, LinkedIn etc. can generally analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or have been logged in.

Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Our social media presences are intended to ensure the widest possible presence on the internet. This is a legitimate interest within the meaning of Art. 6 (1) f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 (1) a GDPR).

If you visit one of our social media sites, we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, rectification, erasure, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal.

Please note that, despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing procedures of the social media portals. Our options are largely determined by the company policy of the respective provider.

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for its storage no longer applies, you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions - in particular retention periods - remain unaffected. 

We have no influence on the storage period of your data that is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly.

Links to the social network Instagram are integrated on our website. The provider is Meta Inc, 1 Hacker Way, Menlo Park, California 94025, USA. You can recognise the link by the Instagram logo on our site.

We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. If you do not want Instagram to establish an association, you must log out of your Instagram account. 

Further information on this can be found in Instagram's privacy policy: https://instagram.com/about/legal/privacy/.

Links to the social network Facebook are integrated on our website. The provider is Meta Inc, 1 Hacker Way, Menlo Park, California 94025, USA. You can recognise the link by the Facebook logo on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy at https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

We have a profile on Facebook: https://www.facebook.com/proartehamburg/. 

The provider is Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. We have concluded an agreement with Facebook on joint processing (Controller Addendum). This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can customise your advertising settings yourself in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads. 

Details can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/.

Facebook Ireland Ltd (“Facebook”) provides us as the Facebook fan page operator with so-called “Facebook Insights” (“Insights”). Insights are various statistics that provide us with information about the use of our Facebook fan page. Detailed information on this and what data processing takes place can be found at https://www.facebook.com/business/a/page/page-insights and https://www.facebook.com/legal/terms/information_about_page_insights_data 

We process the Facebook Fanpage Insights data on the basis of our legitimate interest in evaluating the activities on our Fanpage and our marketing measures (advertisements, campaigns, postings); Article 6 (1) f GDPR.

The legal basis and purposes of processing by Facebook Ireland can be found here:

Facebook Fanpages and InSights - here are the answers, 

https://www.facebook.com/about/privacy/legal_bases and

https://www.facebook.com/privacy/policy/

Facebook Fan Page Insights may be based on personal data collected in connection with a visit or interaction of persons on or with our Facebook Fan Page and its content, so that personal data may also be processed by Facebook. You are not legally obliged to provide your personal data. However, the provision may be necessary for the conclusion of a contract or for functions of the Facebook fan page. If you do not provide it, it may not be possible to offer a contract or a function on the Facebook fan page.

The essential information of the agreement concluded between us and Facebook within the meaning of Article 26 of the General Data Protection Regulation can be found there: https://www.facebook.com/legal/terms/page_controller_addendum

Joint controllers for the processing of Facebook Fanpage Insights are

Facebook Ireland Ltd.

4 Grand Canal Square

Grand Canal Harbour

Dublin 2, Ireland

https://www.facebook.com/help/contact/2061665240770586

https://www.facebook.com/help/contact/540977946302970

and the controller named above.

With regard to your personal data, you have the right to

• Access, Article 15 GDPR
• Rectification, Article 16 GDPR
• erasure, Article 17 GDPR
• Restriction of processing, Article 18 GDPR and
• portability, Article 20 of the General Data Protection Regulation.
• You also have the right to object to the processing of personal data, Article 21 GDPR. The objection can be made informally, see information below.
• If you have given your consent to the processing of personal data, you have the right to withdraw your consent with effect for the future, Article 7 GDPR.

Facebook Ireland primarily fulfills the information obligations under Articles 12, 13 GDPR, as well as the obligations under Articles 15 to 21 GDPR and the obligations under Articles 33 and 34 GDPR. The rights of data subjects can therefore be asserted against Facebook Ireland. However, you can of course also assert your rights against us.

If you believe that the processing of your personal data violates data protection law, you always have the right to lodge a complaint with the competent supervisory authority. Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the General Data Protection Regulation. The supervisory authority responsible for Facebook Ireland is the Irish Data Protection Commission (https://www.dataprotection.ie/).

Plug-ins are small additional programs that extend the functions of web applications. If you install a plug-in, the respective website or software usually gains a new function that it did not have before. One advantage of plug-ins is that you can easily add new functions to programs and applications without significantly increasing the size of the main application and without changing its source code. The program code with the new features is outsourced to the plug-in - uninstalling the extension automatically restores the original state.

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. The Google fonts are installed locally on the provider's servers. There is no connection to Google's servers. 

The use of locally stored Google web fonts is in the legitimate interest (Art. 6 (1) f GDPR) of a uniform and appealing presentation of our online offers.

If your browser does not support web fonts, a standard font will be used by your device. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps is not integrated as a functional element on this website. We only link to Google Maps from our pages.

Functions of the Spotify music service are integrated on our pages. The provider is Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm, Sweden. You can recognize the Spotify plugins by the green logo on our site. You can find an overview of the Spotify plugins at: https://developer.spotify.com.   

This allows a direct connection to be established between your browser and the Spotify server when you visit our website via the plugin. Spotify receives the information that you have visited our site with your IP address. If you click on the Spotify button while you are logged into your Spotify account, you can link the content of our pages to your Spotify profile. This allows Spotify to associate your visit to our pages with your user account.

You can find more information on this in Spotify's privacy policy: https://www.spotify.com/de/legal/privacy-policy/. If you do not want Spotify to be able to associate your visit to our pages with your Spotify user account, please log out of your Spotify user account.

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA. When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. This tells the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA. 

Wenn Sie in Ihrem Vimeo-Account eingeloggt sind, ermöglichen Sie Vimeo, Ihr Surfverhalten direkt Ihrem persönlichen Profil zuzuordnen. Dies können Sie verhindern, indem Sie sich aus Ihrem Vimeo-Account ausloggen. Weitere Informationen zum Umgang mit Nutzerdaten finden Sie in der Datenschutzerklärung von Vimeo unter: https://vimeo.com/privacy.

Our website uses plugins from the Google-operated YouTube site. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. Further information on the handling of user data can be found in YouTube's privacy policy at: https://policies.google.com/privacy?hl=de and here  https://support.google.com/youtube/answer/2801895?hl=de.

You have the option of subscribing to our newsletter via the newsletter form on our website. To do so, you must enter your e-mail address and consent to data processing. After registering, you will receive a confirmation e-mail to the e-mail address provided in the form asking for confirmation. The registration only becomes effective once you have clicked on the activation link contained in the e-mail. If you register for our newsletter, we will store your e-mail address for the sole purpose of sending you the newsletter. 

We use Rapidmail to send newsletters. The provider is rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany. Rapidmail is a service that can be used to organize and analyse the sending of newsletters, among other things. The data you enter for the purpose of subscribing to the newsletter is stored on Rapidmail's servers in Germany.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored in a blacklist (to prevent future mailings). The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

For the purpose of analysis, the emails sent with Rapidmail contain a so-called “tracking pixel”, which connects to the Rapidmail servers when the email is opened. In this way, it can be determined whether a newsletter message has been opened.

We can also use Rapidmail to determine whether and which links in the newsletter message are clicked on. All links in the email are so-called tracking links, which can be used to count your clicks.

For more information on Rapidmail's analysis functions, please see the following link: https://de.rapidmail.wiki/kategorien/statistiken/. If you do not wish to be analyzed by Rapidmail, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

Data processing takes place on the basis of your consent (Art. 6 (1) a GDPR). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted from both our servers and the Rapidmail servers after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this. For more information, please refer to Rapidmail's data security information at: https://www.rapidmail.de/datensicherheit.von Rapidmail at: https://www.rapidmail.de/datensicherheit.

We have concluded a contract with Rapidmail in which we oblige Rapidmail to protect our customers' data and not to pass it on to third parties. This contract can be viewed at the following link: https://de.rapidmail.wiki/files/adv/muster-auftragsdatenverarbeitung.pdf.

The legal basis for the processing of your data is Art. 6 (1) a GDPR. The data will only be stored for as long as it is required for sending the newsletter. You can revoke your consent to the processing of your data (e.g. storage, use) at any time, for example by using the unsubscribe link provided in every newsletter.

The use of marketing cookies and tracking mechanisms enables us and our partners to show you personalized offers based on an analysis of your interests and usage behavior. Below we explain which mechanisms and tools we use on this website: 

• Statistics: We use statistical tools to measure the number of your page views, for example.
• Conversion tracking: Our conversion tracking partners place a cookie on your computer (“conversion cookie”) if you have reached our website via an advertisement from the partner in question. These cookies generally lose their validity after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the respective conversion tracking partner can recognize that a specific user has clicked on the ad and has thus been redirected to our site. This can also take place across devices. The information collected using the conversion cookie is used to generate conversion statistics and to record the total number of users who clicked on the relevant ad and were redirected to a page with a conversion tracking tag.
• Retargeting: These tools create user profiles using advertising cookies or third-party advertising cookies, so-called web beacons (invisible graphics, also known as pixels or tracking pixels) or similar technologies. These are used for interest-based advertising and to control the frequency with which the user sees certain advertisements. The providers of the tools may also pass on information to third parties for the aforementioned purposes. In this context, please note the data protection information of the respective provider.

Please note that when using the tools, your data may be transferred to recipients outside the European Economic Area (e.g. USA). Details on this can be found in the following description of the individual marketing tools.

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that enables us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses. It is only used to manage and display the tools integrated via it. However, Google Tag Manager records your IP address, which may also be transmitted to Google's parent company in the United States. 

The Google Tag Manager is used on the basis of Art. 6 (1) f GDPR. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on its website. If a corresponding consent has been requested, the processing is carried out on the basis of Art. 6 (1) a GDPR and the Telecommunications Digital Services Data Protection Act (TDDDG), insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. You can find more information in Google's privacy policy: https://policies.google.com/privacy?hl=en. 

We use Google Analytics, a web analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”) for the purpose of designing and continuously optimizing our pages to meet your needs. In this context, pseudonymized user profiles are created and cookies are used. The use is based on your consent in accordance with Art. 6 (1) a GDPR. 

The information generated by the cookie about your use of this website (browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of the server request) is transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that they cannot be assigned (IP masking).

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help section (https://support.google.com/analytics/answer/6004245?hl=en).

We also use Google Conversion Tracking to statistically record the use of our website and to evaluate it for the purpose of optimizing our website for you. Google Adwords places a cookie on your computer if you have reached our website via a Google ad. This is done on the basis of your consent in accordance with Art. 6 (1) a GDPR.

These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.

Each Ads customer receives a different cookie. Cookies can therefore not be tracked via the websites of Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. Ads customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If your personal data is processed when you visit our website or within our company (see below), you have the following rights as an “affected person”:

Information

You can request information from us as to whether your personal data is being processed by us. The right to information is excluded if the data is only stored because it may not be deleted due to legal or statutory retention periods or serves exclusively for the purposes of data backup or data protection control, provided that the provision of information would require a disproportionately high effort and processing for other purposes is excluded by suitable technical and organizational measures. If the right to information is not excluded in your case and your personal data is processed by us, you can request the following information from us: 

• Purposes of the processing,
• Categories of personal data processed by you,
• the recipients or categories of recipients to whom your personal data is disclosed, in particular recipients in third countries
• if possible, the planned duration for which your personal data will be stored or, if this is not possible, the criteria for determining the storage period
• the existence of a right to rectification or erasure or restriction of processing of personal data concerning you or a right to object to such processing
• the existence of a right to lodge a complaint with a data protection supervisory authority
• if the personal data have not been collected from you as the data subject, the available information on the origin of the data
• where applicable, the existence of automated decision-making, including profiling, and meaningful information about the logic involved, as well as the significance and envisaged consequences of automated decision-making
• if applicable, in the case of transfer to recipients in third countries, unless the EU Commission has decided on the adequacy of the level of protection pursuant to Art. 45 para. 3 GDPR, information on the appropriate safeguards pursuant to Art. 46 para. 2 GDPR for the protection of personal data. 

Correction and completion 

If you discover that we have incorrect personal data about you, you can request that we correct this incorrect data immediately. If your personal data is incomplete, you can request that it be completed.

Erasure 

You have the right to erasure (‘right to be forgotten’), unless the processing is necessary for exercising the right of freedom of expression, the right to information or for compliance with a legal obligation or for the performance of a task carried out in the public interest and one of the following reasons applies:

• The personal data are no longer necessary for the purposes for which they were processed.
• The justification for the processing was solely your consent, which you have withdrawn.
• You have objected to the processing of your personal data that we have made public.
• You have objected to the processing of personal data that we have not made public and there are no overriding legitimate grounds for the processing.
• Your personal data has been processed unlawfully.

The deletion of personal data is necessary to fulfil a legal obligation to which we are subject.

There is no right to erasure if, in the case of lawful non-automated data processing, erasure is not possible or only possible with disproportionate effort due to the special type of storage and your interest in erasure is low. In this case, the restriction of processing takes the place of erasure.

Restriction of processing 

You can request that we restrict processing if one of the following reasons applies:

• You contest the accuracy of the personal data. In this case, the restriction may be requested for a period enabling us to verify the accuracy of the data.
• The processing is unlawful and you request the restriction of the use of your personal data instead of erasure.
• We no longer need your personal data for the purposes of the processing, but you need it for the establishment, exercise or defence of legal claims.

You have lodged an objection pursuant to Art. 21 para. 1 GDPR. The restriction of processing can be requested as long as it has not yet been determined whether our legitimate reasons outweigh your reasons.

Restriction of processing means that the personal data will only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. We are obliged to inform you before we lift the restriction.

Data portability

You have a right to data portability if the processing is based on your consent (Art. 6 (1) a or Art. 9 (2) a GDPR) or on a contract to which you are a party and the processing is carried out by automated means. In this case, the right to data portability includes the following rights, provided that this does not adversely affect the rights and freedoms of others You may request to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format. You have the right to transmit this data to another controller without hindrance from us. Where technically feasible, you can request that we transfer your personal data directly to another controller. 

Revocation of consent 

You have the right to withdraw your consent at any time with effect for the future. The revocation of consent can be communicated informally by telephone, e-mail or to our postal address. The revocation does not affect the legality of the data processing that has taken place on the basis of the consent until receipt of the revocation. After receipt of the revocation, the data processing that was based exclusively on your consent will be discontinued. 

Objection

If the processing is based on Art. 6 (1) e GDPR (performance of a task carried out in the public interest or in the exercise of official authority) or on Art. 6 (1) f GDPR (legitimate interest of the controller or a third party), you have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. This also applies to profiling based on Art. 6 (1) e or f GDPR. Once you have exercised your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

You can object to the processing of your personal data for direct marketing purposes at any time. This also applies to profiling in connection with such direct marketing. After exercising this right to object, we will no longer use the personal data concerned for direct marketing purposes.

You have the option of informing us informally of your objection by telephone, e-mail or to our postal address listed above. 

Existence of automated decision-making

As a responsible company, we do not use automated decision-making or profiling.

Complaint

If you believe that the processing of personal data concerning you is unlawful, you may lodge a complaint with a data protection supervisory authority that is competent for your place of residence or work or for the place of the alleged infringement. We would appreciate it if you would contact us first and tell us about your concerns or complaints. 

If you wish to correct, block, delete or obtain information about the personal data stored about you, or if you have any questions regarding the collection, processing or use of your personal data or wish to revoke any consent you have given, please contact our data protection officer.