Venues

The box office opens 90 minutes before the concert begins.

In the entrance hall, turn right after the Tube and follow the signs for ‘Tickets Konzert’ to the box office on the ground floor. ProArte opens a counter there for its season ticket and single-ticket services at every concert it organises and is happy to answer any questions you may have.

Please note: Due to renovation work on the historic quay walls at Kehrwiederspitze, access from Baumwall to HafenCity and the Elbphilharmonie will be restricted until February 2028: The bridge at the ‘Baumwall’ underground station in the direction of HafenCity/Elbphilharmonie (western Niederbaumbrücke) is closed to cars, buses and cyclists. The opposite direction (eastern Niederbaumbrücke) is not affected by the closures. Pedestrians can continue to use the bridges in both directions.

Bus routes 2, 111 and 607: The ‘Am Kaiserkai (Elbphilharmonie)’ stop will not be served in the direction of HafenCity until mid-May. Please use the ‘U Baumwall’ or ‘Am Sandtorkai’ stops instead. In the direction of Landungsbrücken, the ‘Am Kaiserkai’ stop is fully operational.

Private vehicles: To reach the Elbphilharmonie, please use the nearest bridge (‘Brooksbrücke’, approx. 500 m further on) to travel from the city side via ‘Auf dem Sande’ into HafenCity. Departure from the Elbphilharmonie is not affected. 

By public transport  

Your ticket is valid as an HVV KombiTicket on the day of the event, from four hours before the concert starts until 6 a.m. the following day, for travel to and from the venue.

U3 Baumwall (Elbphilharmonie) / U4 Überseequartier

Bus 2 / 111 (towards Landungsbrücken): Am Kaiserkai/Elbphilharmonie

Bus 2 / 111 (towards Hafencity): U Baumwall/Am Sandtorkai

Bus 6: Auf dem Sande

HVV Ferry 72: Anleger Elbphilharmonie

The stops are accessible.

By car  

Use Google Maps to plan your route.

The car park at the Elbphilharmonie is open 24 hours a day; further car parks are available in HafenCity. 

The cloakrooms for the Main Hall are located on the 11th floor. There is a cloakroom for the Small Hall in the foyer of the Small Hall on the 10th floor. Although we are no longer able to offer our subscription holders a free cloakroom service due to house rules, you are welcome to take your coats into the hall if you wish.

Visitors can enjoy refreshments at three bars in the foyers of the Small and Large Halls before the concert and during the intervals. The catering facilities in the Small and Large Halls open 60 minutes before the concert begins. Table reservations are not available. 

All halls in the Elbphilharmonie and Laeiszhalle have designated wheelchair spaces and, where applicable, companion seats, both of which are marked on the seating plans.

Both venues are accessible by public transport, with step-free access at all relevant stops.

For more on accessibility, including directions and ticket booking, please visit our FAQ.

The box office opens one hour before the concert begins. You will find it on the right-hand side in the foyer at the main entrance.

By public transport  

Your ticket is valid as an HVV KombiTicket on the day of the event, from four hours before the concert starts until 6 a.m. the following day, for travel to and from the venue.

U2 Messehallen / U2 Gänsemarkt / U1 Stephansplatz 

Bus 3 / X35 / 12 / 607 / 688 Johannes-Brahms-Platz 

Die Haltestellen sind barrierefrei. 

Mit dem Auto  

Nutzen Sie zur Routenplanung Google Maps.

Parkhaus Gänsemarkt (Dammtorwall / Welckerstraße) 

Cloakrooms are located in the foyer. Strollers, rollators, umbrellas, ladies’ or gentlemen’s handbags larger than A3 size (42 cm × 30 cm), as well as sports rucksacks, bags and luggage must be left at the cloakroom. Jackets may be taken into the auditorium.

Cloakroom fee: € 2 

Refreshments are available in the Brahms Foyer and on the ground floor of the Great Hall before the concerts and during the intervals.  

The refreshment facilities in the Great Hall and the Small Hall open 60 minutes before the start of the concert. 

All halls in the Elbphilharmonie and Laeiszhalle have designated wheelchair spaces and, where applicable, companion seats, both of which are marked on the seating plans.

Both venues are accessible by public transport, with step-free access at all relevant stops.

For more on accessibility, including directions and ticket booking, please visit our FAQ.

By public transport  

Your ticket is valid as an HVV KombiTicket on the day of the event, from four hours before the concert starts until 6 a.m. the following day, for travel to and from the venue.

S1 / S3 / S7 Stadthausbrücke  

U3 St. Pauli 

Bus 16 / 17 / 601 / 609 Michaeliskirche 

By car

Use Google Maps to plan your route.

Michel-Garage (Access at Rödingsmarkt/Schaarsteinweg).  

Parkplatz am Zeughausmarkt (parking time 2h) 

Due to the nature of the building's construction, the Michel is only partially accessible. Wheelchair access to the main church interior is available. A wheelchair-accessible entrance is located at Portal 10, where the door can be opened with a push button. The entrance is step-free.

For further details on accessibility — including the hearing loop for visitors with hearing impairments — please visit the Michel's website: https://www.st-michaelis.de/michel-besuch/barrierefreier-michel

The box office opens one hour before the concert begins. You can access it via the entrance on Herbert-von-Karajan-Straße, on the corner of Tiergartenstraße, or on Potsdamer Straße (map)

The easiest way to get to our concerts is by public transport.

U-Bahn
Linie U2 (Bahnhöfe Potsdamer Platz oder Mendelssohn-Bartholdy-Park)

S-Bahn
Linien S 1, S 2, S 25, S 26 (Potsdamer Platz)

Bahn
Linien RE 3, RE 4, RE 5 (Potsdamer Platz)

by Bus 
Linien M 48 und M 85 (Kulturforum oder Varian-Fry-Straße), Linie 200 (Philharmonie oder Varian-Fry-Straße), Linie 300 (Philharmonie oder Varian-Fry-Straße), M 29 (Potsdamer Brücke), M 41 (Potsdamer Platz)

* The Kulturforum bus stop (M48, M85) is closed until further notice in the direction of Schöneberg due to construction work on the Museum of Modern Art.

The cloakroom is free of charge. You may bring bags up to A4 size into the auditorium; please leave any larger bags at the cloakroom.

The foyers of the Philharmonie Berlin open 60 minutes before the start of the performance. The bars in the foyers open at the same time.

Admission to the auditorium begins 30 minutes before the start of the performance.

Visitors arriving late will be admitted, where possible, during the applause breaks between movements. However, late admission cannot be guaranteed.

The Konzerthaus and box office typically open 60 minutes before the start of the performance. Doors to the auditorium open approximately 30 minutes before the begin of the concert.

Public Transport

The Konzerthaus is within walking distance of two public transport stops: Seegarten / Ostseekai (lines 32, 41, 42, 61, 62, X30) and Schlossgarten (lines 32, 61, 62, N42)

By Car
The nearest parking is available at the Q-Park Altstadt car park

The Konzerthaus am Schloss is fully accessible to people with reduced mobility via the main entrance. Ramps and lifts provide easy access to all principal areas of the building. Should you require assistance, we are happy to arrange a personal escort through the venue.